• Bilingual Loan Servicing Specialist I

    Job ID
    2018-2294
    Location
    US-TX-Dallas
  • Job Description

    Overall Responsibility

    Maintain acceptable standards set by the department and providing an outstanding customer service level in a very professional environment.  Apply the necessary knowledge that the job demands to resolve any or all issues related to your daily assignments.

     

    Key Areas of Responsibility

    • Making outbound calls on delinquent accounts       
    • Receiving inbound calls
    • Making suitable arrangements with customers that are currently past due
    • Identifying accounts that require management review
    • Providing outstanding customer service
    • Identifying customers that require field visits and forwarding those to the appropriate personnel for review or action
    • Maintaining required standards set by the department
    • Adherence to Company policies and procedures

     

    Terms of Employment

    Regular, Full Time (non-exempt)

     

    Qualifications

    • Two years’ experience in Customer Service or related field
    • Excellent customer service skills
    • Excellent communication Skills
    • Bilingual is a must
    • High School Diploma or equivalent

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.